IT & Developer Solution
APIs, webhooks, smart device integration, permissions and data exports on one platform — with the audit and security controls IT expects.
System console
All sites · 314 devices
Devices online
312
of 314 · 2 offline
Events today
4.8K
access · payments · ops
Webhooks
1,462
delivered · 0 failed
Services
Event stream
Trusted by technical teams at space operators
Our customers
The Implementation Path
Every step works against the same data model, so what is designed, migrated, integrated and tested is the same system your teams run after go-live.
Review the current systems, data sources, devices, network conditions and integration requirements.
Map sites, spaces, roles, workflows, integrations and device coverage onto the platform data model.
Configure the operating structure, user roles, permissions, billing rules and notification channels.
Import customers, contracts, spaces, payments and deposits from usable source data, then validate.
Connect payment services, accounting exports and existing systems through APIs, webhooks or connectors.
Connect supported locks, access control, meters and sensors, and verify coverage site by site.
Run acceptance testing with real workflows and train admins and operating teams on their roles.
Cut over with monitoring in place, a support channel open and a plan for iteration after launch.
Review the current systems, data sources, devices, network conditions and integration requirements.
Map sites, spaces, roles, workflows, integrations and device coverage onto the platform data model.
Configure the operating structure, user roles, permissions, billing rules and notification channels.
Import customers, contracts, spaces, payments and deposits from usable source data, then validate.
Connect payment services, accounting exports and existing systems through APIs, webhooks or connectors.
Connect supported locks, access control, meters and sensors, and verify coverage site by site.
Run acceptance testing with real workflows and train admins and operating teams on their roles.
Cut over with monitoring in place, a support channel open and a plan for iteration after launch.
Review the current systems, data sources, devices, network conditions and integration requirements.
Map sites, spaces, roles, workflows, integrations and device coverage onto the platform data model.
Configure the operating structure, user roles, permissions, billing rules and notification channels.
Import customers, contracts, spaces, payments and deposits from usable source data, then validate.
Connect payment services, accounting exports and existing systems through APIs, webhooks or connectors.
Connect supported locks, access control, meters and sensors, and verify coverage site by site.
Run acceptance testing with real workflows and train admins and operating teams on their roles.
Cut over with monitoring in place, a support channel open and a plan for iteration after launch.
Booking, contracts, payments, operations and smart access run on one cloud platform with one data model — web, mobile and Mini Program clients included.
IT keeps one system to secure, integrate and support instead of separate booking, payment, access and reporting tools stitched together.
Clients
Connected
APIs · webhooks · exportsCustomer, contract, space, payment and device records can be reached through APIs, webhook events and scheduled exports agreed during the project.
The integration surface is confirmed with your team during solution design, so what you build against is what the platform actually runs.
{
"id": “CT-2026-0142”,
"customer": “K. Lam”,
"space": “A-102 · Kai Tak”,
"rent": 9800,
"status": “active”,
"access_valid_to": “2027-09-30”,
}
Webhook deliveries
0 failed todayEliteSys connects supported smart locks, building access, facial and QR readers, meters and sensors through their protocols — compatibility reviewed per model.
Compatibility is reviewed against the specific model, protocol and available documentation, and EliteSys can supply proven devices where gaps exist.
Lock A-101
Kai Tak
Lock A-102
Kai Tak
Lock C-305
Battery low · task created
Face · Lobby
Kai Tak
QR · Lift
Central
Meter · 3/F
Tsuen Wan
Sensor · B2
Sha Tin
Lock C-305
Tsuen Wan
Padlock S-31
Tuen Mun
Gate · Main
Kowloon
Meter · Roof
Central
Lock B-201
Kai Tak
Connects over
reviewed per modelRoles scope what each user can see and do by function, site and entity, and sensitive actions carry approval steps and a full audit trail.
When finance, operations and front-desk roles are scoped in the platform itself, access reviews stop being a spreadsheet exercise.
Audit trail
full history keptCustomers, contracts, spaces, payments and deposits can be migrated from usable source data, validated against the source and cut over on a plan.
The migration scope is confirmed after reviewing the existing data, and nothing goes live until the imported records reconcile with the source.
Records
checked against sourceData is encrypted in transit, hosting and backups are managed in the cloud, and access-critical device behaviour has defined fallbacks when networks drop.
Security and availability arrangements are documented during the project, so IT can review them against internal requirements before go-live.
If the network drops
per device modelGive IT one console for device status, access events, user activity, integration traffic and export history across every site.
When something needs investigating, the event, the device, the user and the record it touched are all in one place instead of four systems.
Traffic · 7 days
API + webhooksAlert rules
1 fired todayAnswer configured questions about fields, events, device setup and platform behaviour from the project documentation, with the source shown.
AI docs assistant“How do we get notified when a contract is signed?”
{
"event": “contract.signed”,
"contract_id": “CT-2026-0142”,
"customer": “K. Lam”,
"space": “A-102 · Kai Tak”,
"signed_at": “2026-10-03T18:14Z”,
}
Answers cite the doc · escalates what it can't find
Open docsLock C-305 · Tsuen Wan
18% batteryBattery level · trailing 8 weeks
Task created · replace battery this week
Watch battery levels, offline patterns and unlock failures across sites, flag the devices that need attention and suggest the likely cause.
AI device watchTurn a plain question into the right event filter — who, which device, what time window — and return the matching records.
AI log queryParsed as
2 events found
Saved as a filter · reusable by the team
Scan migration files for duplicates, broken references and format issues, and flag every row that needs fixing before the import runs.
AI data checkscustomers.csv
1,252 rowsScanned against the platform data model
13 issues fixed · before the import ran
Summarize device status, alerts raised and resolved, integration traffic and unusual activity across the portfolio each week.
AI ops digestEvents
31K
Alerts
6 · resolved
Devices
312 / 314
Webhooks
0 failed
What moved
Sent to IT · Mon 09:00
OpenOperators across student housing, self storage, unmanned facilities and flexible workspace run their customer journey, payments, devices and daily operations on one EliteSys platform their technical teams can integrate with.
1
connected student housing platform
1
connected student housing platform
Multi
site self storage portfolio
24/7
unmanned storage operations
117
units managed end-to-end
Connected platform
EliteSys can connect supported payment services, accounting systems, BI tools, smart devices and existing internal systems through available APIs, webhooks, scheduled exports, device protocols or project-specific connectors.
Discuss an Integration
EliteSys runs as a cloud-hosted platform maintained by the EliteSys team, including updates, backups and monitoring. The hosting arrangement and data location for a specific project are documented and confirmed during solution design.
Walk through your architecture, integration requirements, device coverage, migration scope and security expectations with the EliteSys technical team.