Finance Team Solution
Billing, collection, reconciliation, arrears, deposits and reporting stay connected to the same contract and customer record.
Billing cycle
All sites · 742 contracts
Billed
HK$8.9M
742 invoices
Collected
HK$8.2M
92% of cycle
Overdue
HK$56K
6 accounts
Aging
Payments in
Trusted by finance teams at space operators
Our customers
The Finance Cycle
Every step stays linked to the same contract, space, customer and payment record, so finance stops rebuilding the month from exports and messages.
Define rent, deposits, service fees, billing cycles, tax treatment and payment terms once per contract type.
Generate recurring and one-off invoices from live contract data instead of re-entering amounts each cycle.
Collect through payment links, gateways, transfers, cards and offline methods recorded against the invoice.
Match received payments to invoices, contracts and customers, and flag what does not match for review.
Track overdue balances by age, send configured reminders and record every follow-up on the account.
Hold, deduct and release deposits with the supporting inspection, damage and settlement records attached.
Review revenue, collections, outstanding balances and adjustments before closing the operating period.
Export ledgers, invoices and receipts to accounting systems and keep a traceable record for audit.
Define rent, deposits, service fees, billing cycles, tax treatment and payment terms once per contract type.
Generate recurring and one-off invoices from live contract data instead of re-entering amounts each cycle.
Collect through payment links, gateways, transfers, cards and offline methods recorded against the invoice.
Match received payments to invoices, contracts and customers, and flag what does not match for review.
Track overdue balances by age, send configured reminders and record every follow-up on the account.
Hold, deduct and release deposits with the supporting inspection, damage and settlement records attached.
Review revenue, collections, outstanding balances and adjustments before closing the operating period.
Export ledgers, invoices and receipts to accounting systems and keep a traceable record for audit.
Define rent, deposits, service fees, billing cycles, tax treatment and payment terms once per contract type.
Generate recurring and one-off invoices from live contract data instead of re-entering amounts each cycle.
Collect through payment links, gateways, transfers, cards and offline methods recorded against the invoice.
Match received payments to invoices, contracts and customers, and flag what does not match for review.
Track overdue balances by age, send configured reminders and record every follow-up on the account.
Hold, deduct and release deposits with the supporting inspection, damage and settlement records attached.
Review revenue, collections, outstanding balances and adjustments before closing the operating period.
Export ledgers, invoices and receipts to accounting systems and keep a traceable record for audit.
Give finance one view of billed revenue, collected payments, outstanding balances, deposits held and overdue accounts across every site and contract type.
Finance can review the whole portfolio and then drill into one site, contract, customer or invoice when a number needs explaining.
Billed
HK$8.9M
Oct cycle
Collected
98.1%
HK$8.7M
Overdue
HK$56K
6 accounts
Deposits
HK$4.4M
held
By site
collected · pending · overdueCurrent
HK$8.2M
1–30
HK$38K
31–60
HK$12K
60+
HK$6K
Generate rent, deposit, service and usage charges from the contract record itself, so billing runs follow the agreed cycle, term, pricing and adjustments already recorded.
When invoices come from the contract instead of a spreadsheet, the amount billed matches what was signed, and mid-term changes are billed the same way every cycle.
Generated
12 pro-rata this cycleSend payment requests and let customers settle invoices online, with each payment recorded against the correct invoice, contract and customer file.
Customers can pay and download receipts themselves, while finance keeps one authoritative payment record instead of a chat thread and a bank statement.
Payment request
October rent · INV-2103
K. Lam · Studio A-102
HK$9,800
Due Oct 15 · no fees
Receipt issued automatically
Status
Collected via · Oct
Connect received payments with the corresponding invoice, contract, deposit and customer, and surface partial payments, overpayments and unmatched items for review.
When matching is recorded rather than remembered, finance, sales and customer service all read the same balance for the same customer.
Bank feed
Invoice
Auto
186
Assisted
12
Review
4
Track outstanding balances by age, customer and site, trigger configured reminder sequences and keep every follow-up, promise-to-pay and escalation on the account record.
Structured arrears records make it easier to see which balances are still moving, which need escalation and who owns the next action.
Aging
6 accountsSequence
A. Chan · 44 daysEvery notice, promise and escalation stays on the account.
Watchlist
Where the operator approves it, EliteSys can connect payment and contract status with compatible smart locks, building access, card, QR and lift permissions.
Collection rules can be applied consistently instead of case by case, with the approval, notice and reversal all recorded against the same account.
Accounts
1 restricted · 1 graceGive finance and management a shared view of revenue, collections, outstanding balances, deposits and adjustments, ready to export to the accounting system.
Finance can review group-level results and then trace any figure back to the contract, invoice, payment and operating record behind it.
Summary
+4.2% vs SepRead incoming payment references and amounts, propose the matching invoice or contract, and leave the exceptions for a person to confirm.
AI reconciliation186 auto-matched · 4 left for a person
ReviewStudio A-103 · October rent
2 reminders sent · no response · no promise on file
Drafted reminder 3
“Hi Mr Chan — October rent for Studio A-103 (HK$9,800) is now 44 days overdue. A late fee applies from Friday. You can settle in one tap below, or reply to arrange a payment plan.”
Payment link attached · logged to the account
Held back
M. Yip promised Oct 18 — reminders paused until then.
Draft the next reminder for each overdue account, note what was already promised and keep the follow-up record on the customer file.
AI collectionsCompare generated invoices against contract terms, flag missing charges, duplicate lines and unusual amounts before the run is sent.
AI billing checksVela Group · Kai Tak
October cycle · 6 beds · contract CT-2026-0098
Held from send · 736 others passed
Surface unusual write-offs, sudden arrears growth, repeated refunds and collection rates that fall outside the normal range.
AI anomaly alertsRefunds · Tsuen Wan
3× normalWeekly count · trailing 8 weeks
Escalated to controller · review pack attached
Summarize billed revenue, collections, outstanding balances, deposits and adjustments across sites for the period under review.
AI finance summaryBilled
HK$8.9M
Collected
92%
Overdue
HK$56K
Adjustments
3
What moved
Sent to finance · Mon 09:00
OpenOperators across student housing, self storage, unmanned facilities and flexible workspace run billing, collection, arrears and reporting on the same EliteSys records their operating teams work from.
1
connected student housing workflow
1
connected student housing workflow
Multi
site self storage portfolio
24/7
unmanned storage operations
117
units managed end-to-end
Connected platform
EliteSys can connect supported payment services, accounting systems, invoicing tools, reporting platforms and bank data through available APIs, webhooks, scheduled exports or project-specific connectors.
Discuss an Integration
Finance, accounting and revenue teams at space operators — student housing, apartments, serviced apartments, self storage, co-living, co-working and commercial spaces. It can support a single entity or a multi-site, multi-entity portfolio.
Discuss your billing structure, payment channels, reconciliation workflow, arrears policy, deposit handling and accounting export requirements with the EliteSys team.