Privacy Policy

Welcome to Self Storage Lock (the "App"), developed and operated by [Your Company/Developer Name] ("we", "us", or "our"). This Privacy Policy explains how we collect, use, store, and protect your personal information and device data when you use our App.

1. Information We Collect

• Device & Connection Data: To connect and control Bluetooth and NFC locks, we collect your device's Bluetooth status, NFC functionality status, and device unique identifiers (solely for device binding and identification).
• Activity Log Data: We automatically record lock/unlock events and access authorization changes, including timestamps, action types, and associated lock identifiers, for security traceability and troubleshooting.
• Access Authorization Data: When you grant access permissions to others, we store authorized party identifiers and access validity periods to ensure accurate permission management.
• We do not collect: Sensitive personal information such as your name, phone number, or location data unless you voluntarily provide it for customer support.

2. How We Use Your Information

• To enable core lock control features (lock/unlock) for Bluetooth and NFC locks.
• To manage access authorization and revocation for secure lock usage.
• To maintain activity logs for your reference and security auditing.
• To optimize App performance and troubleshoot connection or functional issues.
• To comply with legal obligations and respond to valid legal requests.

3. Data Storage & Sharing

• Your activity logs and device data are stored locally on your device or on our secure servers. We do not share, sell, or rent your information to third parties, except:
  • With your explicit consent;
  • To comply with legal requirements or respond to valid requests from law enforcement or regulatory authorities;
  • To protect our or our users' legitimate rights, prevent fraud, or address security threats.
• We use encryption technologies to protect data transmission and storage from unauthorized access.

4. Your Rights

• You may view, export, or delete locally stored activity logs at any time.
• You may unbind locks from your account and clear associated authorization data.
• To request access to or deletion of data stored on our servers, please contact us at [felixwong@elitesys.hk]. We will respond within the legally required timeframe.

5. Data Security

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, disclosure, or alteration. Please note that no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Policy Updates

We may update this Privacy Policy to reflect business changes or regulatory requirements. Updated versions will be posted within the App or on this page. You will be notified in advance of material changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: [felixwong@elitesys.hk]